The following statement affirms our continued
commitment to preserving customer confidentiality.
Information We
Collect
We gather nonpublic personal information
about our customers including information gathered over the
Internet, for specific business purposes only. We collect nonpublic
personal information about you from the following
sources:
- Information we receive from you on
applications or other forms
- Information about your transactions with
us, our affiliates, or others
- Information we receive from a consumer
reporting agency
We do not disclose any nonpublic personal
information about our customers or former customers to anyone,
except as permitted by law.
Information We Disclose as Permitted
by Law
Some examples of instances when we may
disclose nonpublic personal information about our customers or
former customers include:
- To provide you with products and services
you may want
- To complete or verify a transaction
- To manage customer accounts, transactions
and records
- To investigate possible fraud or criminal
activity
- To comply with laws or regulations
- When you provide us with your
authorization
Sometimes, in order to provide you with
better service, we contract with third party service providers. We
require that our third party providers honor our customers¡¯ rights
to privacy.
We may disclose all of the information we
collect as described above, to companies that perform marketing
services on our behalf or to other financial institutions with whom
we have joint marketing agreements. Mortgage America does not provide our
customers¡¯ information to mailing lists or any other marketing
agency other than for our use to market Mortgage America products.
You do not have to take any action to ¡°opt
out¡± of the disclosure of your nonpublic personal information, since
we do not disclose this information, except as permitted by
law.
Protecting Customer
Information
Mortgage
America is also committed to maintaining accurate and
complete records of your financial information and diligently
pursuing the resolution of any reported or known inaccuracies or
discrepancies. Should you believe that our records contain
inaccurate or incomplete information about you, please notify us. We
will investigate your concerns to resolve the inaccuracy or
discrepancy. Please refer to your account or transaction disclosures
for the reporting procedures. This applies to possible inaccuracies
or discrepancies in your financial information, as well as possible
unauthorized access to or use of your account
information.
Mortgage
America maintains physical, electronic, and procedural
safeguards that comply with federal regulations to guard your
nonpublic personal information. We have developed and implemented
security procedures to help maintain customer confidentiality and
prevent unauthorized access to customer information. Customer
information access is controlled and periodically audited to ensure
compliance with our policy.
We devote considerable resources to the
maintenance of secure Internet communications so that your
transactions with us are conducted in a safe environment.
Effective Date
This privacy statement is effective as
of September 1, 2007. We reserve the right to change our
privacy statement and will notify you if we do so.